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Before starting work on building an IPsec VPN tunnel between your on-prem firewall/router and the Infoblox’s NIOS-XaaS, you will need to setup some pre-requisites in the Infoblox Portal. 

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  1. WAN Address. (From ‘Access Location’) This is YOUR public IP address at your site that you will use to establish the IPsec VPN tunnel to the Infoblox Cloud. This will be the public IP address that the Infoblox Cloud sees connections coming from and is the IP address you have configured in the “Access Location” for this site.  

  2. Peer IP.  (From ‘Service Deployment’) This is the “Cloud Service IP” of the Infoblox Cloud that you are establishing the IPsec VPN tunnel to and is found on the summary tile of the Service Deployment. This is only visible after you create the Service Deployment. You will actually see two IP addresses per service location to allow for dual IPsec tunnels for resiliency. Each IP is associated with a seperate public cloud availability zone. Traffic sent down one tunnel will get the answer back on that same tunnel so routing failover is up to the user to configure on their firewall (e.g. ECMP, tunnel monitoring with ICMP, etc). 

  3. PSK (Pre-Shared Key). (From ‘Credentials') Used to authenticate the IPsec VPN tunnel from your device to the Infoblox Cloud. 

  4. Local ID. (From ‘Service Deployment') This is used as part of the authentication process to establish the IPsec VPN tunnel from your device to the Infoblox Cloud. This is called the "Identity" in the Infoblox Portal and is found in the summary tile of the relevant "Service Deployment" object next to the Cloud Service IP. The format can be changed in the configuration as KeyID (default), FQDN or Email.  

  5. Service IP. (From ‘Service Deployment’) This is the private IP address inside the Infoblox Cloud that will host the DNS/DHCP capability. You will route to this IP over the IPsec VPN tunnel that you establish to the Infoblox Cloud. It is found in the summary tile of the relevant "Service Deployment" object next to the Cloud Service IP. 

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The following tunnel service statuses are reported:

  • Not Ready (status color ORANGE ): Indicates that the service is in the process of being provisioned at the Infoblox POP (service location). This is a one-time state; it will not revert back to this state once it changes.

  • Ready (status color ORANGE): Indicates the backend for the tunnel(s) is provisioned, but the link is not physically connected at the customer site. This is a one-time state; it will not revert to this state once it changes. 

  • Connected (status color GREEN): All tunnels are active and operational on both ends: both the Infoblox PoP and the customer site (router). 

  • Not Connected (status color RED): Indicates that all tunnels are down.

  • Degraded (status color ORANGE): Indicates that there are multiple tunnels to one Availability Zone and one or more (not all) of the tunnels go down, or if any existing tunnel fails, it results in a degraded state. Degradation is based on tunnel metrics such as latency and packet loss.

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