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  • Config collection disabled globally: The current instance of NetMRI has disabled all Config Collection features (go to the Settings icon –> > Setup –>  > Collection and Groups –>  > Config Management side tab to check and enable collection settings).
  • Config collection disabled globally for all protocols: The current instance of NetMRI has enabled Config Collection but none of the protocols for gathering data (telnet, SSH, HTTP) are enabled (go to Settings icon –> > Setup –>  > Collection and Groups –>  > Config Management side tab to check and enable collection settings).
  • Not Included by Discovery Settings: The device in question is not part of any IP range, is not specified as a static IP, and does not match any device Hints, and is not a seed router. (go to Settings icon –> Setup –> Discovery Settings to To check values for each of the four setting types, go to Settings icon > Setup > Discovery Settings. This message appears only for attempts to get configurations from the device.
  • Not Licensed: Device is The device is not licensed under NetMRI. This message appears only for attempts to get configurations from the device.
  • Config collection disabled at device group level: NetMRI has disabled Config Collection features for a specific Device Group. To check and enable collection settings for a Device Group (, go to the Settings icon –> > Setup –>  > Collection and Groups –>  > Groups –>  > Device Groups side tab to check and enable collection settings for a Device Group).
  • History Indicates Config not Changed: No configuration changes have occurred since the previous fetching of configuration data. This message appears only for regular device polling operations on managed devices.
  • CLI credentials unknown: All attempts at guessing or logging in to a device after discovery are unsuccessful.

To view a device's user audit log, go to Device Viewer –> > Settings & Status –> > User Audit Log. The audit log appears as a cumulative list for all Telnet/SSH sessions for the individual network device or end host for the last 30 days.

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The Device Audit Log (Device Viewer –> > Settings & Status –> > Device Audit Log) provides a device-specific list of events related to the device's management by NetMRI. You can expect to see messages such as LicenseAdd, indicating when the device was added to NetMRI management into a Device Group for purposes of Switch Port Management or other licensing requirements. You may see DiscoveryDelete in a case where a device with a particular management port IP address was removed from NetMRI management due to another device being managed through the same IP.

A second Device Audit Log, in Settings icon –> > Notifications –> > Device Audit Log, provides a listing for all Discovery and Licensing messages for all devices managed by NetMRI.

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NetMRI ships with pre-defined device groups. Discovered devices are grouped based on their types and assurance levels. For more information, see Default Device Groups.

All device groups are divided into two types:

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