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Other methods for filtering and reorganizing Issues data are discussed in Using the Issue Viewer.

The Device Viewer also provides a substantial Issues page, which reports Issues specifically for a single device. See Viewing Device Issues, Configurations and Changes for more information.

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For more instructions on working in this window, see Using the Issue Viewer.

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Defining Issue Thresholds
Defining Issue Thresholds
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Defining Issue Thresholds

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Note
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Some Issues may be suppressed according to organization policy. For example, NetMRI automatically reports the OSPF Authentication Disabled issue when appropriate. Some organizations may choose not to run authentication on particular dynamic routing protocols such as OSPF. In such cases, issue suppression is warranted. In other cases, you may see frequent warnings for particular events that are deemed trivial, and wish to prevent most instances from appearing. For more information, see Performing Issue Suppression.

To schedule a job (i.e., run a script) for a device, perform the following:

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Installing Custom Issue Help Files
Installing Custom Issue Help Files
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Installing Custom Issue Help Files

The InstallHelpFiles command installhelpfiles command performs a series of checks to ensure that the issue help directory names are properly formatted, that all link translation files are properly formatted, and that there is an entry for each issue help file in the corresponding link translation file.

  1. Copy the issue help files into the proper directories in the NetMRI Administrative Shell administrative shell account. The Administrative administrative account can be accessed using any SSH-based client application, such as WinSSH, WinSCP, PuTTY, etc.
  2. Execute Run the InstallHelpFiles command installhelpfiles command in the Administrative Shell administrative shell account. This verifies the correctness of the files, installs them in the NetMRI runtime environment, and restarts the NetMRI server.

After successful installation and server restart, hyperlinks to the help files will automatically appear in all corresponding issue details displays, and the help files are displayed when a user clicks those hyperlinks.

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