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Error status “LDAP Result Code 52 \"Unavailable
If you receive the following message: 'Error status “LDAP Result Code 52 \"Unavailable' it is an indication that the login has failed due to the user directory is unavailable for authenticating the user. Configuring LDAP over SSL in the Server should resolve the issue. In MS AD "Active Directory Certificate Services" must be installed in order to have CA installed. If that is not done, SSL related errors may be encountered when attempting to sync the groups.
Do keep in mind that connectivity between the AD server and BloxOne encrypts the communication channel using SSL/TLS protocol depending upon what’s supported by the server/client. It is a requirement that AD Server should have at least SSL protocol enabled and a self-signed certificate applied.
To remedy this issue, the following checks to the server should be performed:
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