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Authentication Profile: Choose an enabled authentication profile you want to use to retrieve user groups. Only enabled profiles are available for selection.
For information about how to create authentication profiles, see Configuring Authentication Profiles.
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Ensure that you enable the MS AD Sync service for the synchronization to work. For information, see Enabling and Disabling Services on Hosts. |
Error status “LDAP Result Code 52 \"Unavailable
If you receive the following message: 'Error status “LDAP Result Code 52 \"Unavailable' it is an indication that the login has failed due to the user directory is unavailable for authenticating the user. Configuring LDAP over SSL in the Server should resolve the issue. In MS AD "Active Directory Certificate Services" must be installed in order to have CA installed. If that is not done, SSL related errors may be encountered when attempting to sync the groups. To remedy this issue, the following checks to the server should be performed:
- Check if the AD Server has at least SSL protocol enabled and a self-signed certificate applied and is valid.
- To verify if SSL is enabled or not, please check the value for:HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SecurityProviders\SCHANNEL\Protocols\SSL 2.0\Client\DisabledbyDefault (1 is enabled and 0 is disabled)
- Please note that SSL and TLS are just sets of protocols but you will still require a certificate to digitally bind a cryptographic key.
For information on how to enable Transport Layer Security (TLS) protocol, see Configuring DNS Forwarding Proxy.
For SAML profiles, complete the following:
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