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Issues are so important in NetMRI that a specific administrator user account is defined to manage them. For more information, see Understanding Users and Roles.

The Issues pages are probably the most frequently used of all NetMRI features, designed to quickly and conveniently monitor the overall health of the network. In the Network Analysis > Issues tab, the Network Scorecard shows the results of the daily analysis process and all issues generated for the latest time period. You can also filter issues.

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The Network Scorecard appears in both the Dashboard and in the Network Analysis –> Issues page.

Image ModifiedThe NetworkScorecard (NetworkAnalysis tab >Issues tab) provides a high-level performance metric for the managed network. NetMRI measures the network's daily stability and correctness and calculates the normalized Scorecard value based on a statistical analysis of all issues discovered for that day. Counts of the three primary Issue types (Info, Warning, and Error) also are shown.

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Viewing the Issue List
Viewing the Issue List
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Viewing the Issue List

Image ModifiedThe Issues page provides several different views based on the type of data you wish to view. Click the down-arrow menu for Issues and select from Issues by Type with Scorecard, Issues by Type, Issues by Device with Historic Chart, or Issues by Device. The Issues by Type page displays the currently active Issues list in a table sorted by priority — Errors, Warnings, and then Info. Issues by Device is helpful when you want to isolate issues appearing on a specific device.

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