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Note
titleNote

Note that the troubleshoot dialog remains open until the traffic capture operation is complete. Depending on the volume of traffic, this operation might take up to 10 minutes to complete. Once the traffic capture is complete, you can click Download to download the results. 

  • NTP Test: When you select this option, the NTP test will be executed and the results displayed in the NTP Test Results section in the troubleshoot dialog. 

The following is a sample NTP test result and the definitions of parameters:

############### TIMEDATECTL ###############

Local time: Wed 2024-05-01 22:16:59 UTC
Universal time: Wed 2024-05-01 22:16:59 UTC
RTC time: Wed 2024-05-01 22:17:00
Time zone: UTC (UTC, +0000)
System clock synchronized: yes
NTP service: n/a
RTC in local TZ: no


ParameterDefinition
Local timeThe current time observed in UTC format at the locality in which the host resides.
Universal timeThe current time in UTC format, which is the primary time standard used globally to regulate clocks and time.
RTC timeThe current time in RTC (Real-Time Clock) format. RTC is a digital clock that keeps track of time even when the power is off or low on the respective device.
Time zoneThe time zone in which the host resides. A time zone is a region or locality in which the same standard time is being kept.
System clock synchronized

The status here defines whether the system clock is synchronized at the host level or not. The value can be yes or no, as defined below:

yes: When the on-premise NTP service is removed or stopped, the container will be removed as well. In this case, the host starts to manage the NTP service. Thus, the system clock synchronized status is yes.

no: Once the on-premise NTP service has been enabled and started, the NTP service will be running at the container level. Thus, the system clock synchronized status at the host level is no.

NTP serviceIf the Linux Kernel is not running the NTP service, the value is n/a (not available).
RTC in local TZ

This defines whether the RTC (Real-Time Clock) in Linux is managing the NTP service in the local time zone. The value can be yes or no, as defined below:

yes: The Linux Kernel is managing the NTP service.

no: The Linux Kernel is not managing the NTP service.


Note
titleNote

Check to verify that your NTP is properly configured on your machine. If not, configure NTP prior to running the diagnostic test.

To configure NTP on ubuntu, run the following command:

     sudo apt-get install ntp

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