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The Cloud Services Portal provides service logs that you can view or download for troubleshooting purposes. Service logs provide diagnostic information about the services running on specific hosts in your BloxOne infrastructure. Information in service logs allows you to analyze, optimize, and troubleshoot BloxOne services.

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  1. From the Cloud Services Portal, click Administration > Logs > Service Logs

  2. On the Service Logs page, click Display Recent to display the most recent 100 service events.
    or
    Click (the Filter icon) to activate the filtering feature, and then click (the Add icon) to configure your filter.
    From the Basic Columns menu, choose the filtering criterion you want to add. You can select one of the following:

    • Timestamp: You can select an applicable timeline within which you want to filter the results, using the calendar provided.

    • Log Type: Select the service type for which you want to obtain service events. For example, if you choose DNS, the Cloud Services Portal display only events related to the DNS service. The following is a list of available log types:

      • Anycast: Choose this to view or download the Anycast service events.

      • AWS Discovery: Choose this to view or download the AWS Discovery service events.

      • Azure Discovery: Choose this to view or download the Azure Discovery service events.

      • DHCP: Choose this to view or download the DHCP service events.

      • DNS: Choose this to view or download the DNS service events.

      • DNS Assured Forwarding: Choose this to view or download DNS Assured Forwarding (DAF) violation logs.

      • DNS Forwarding Proxy: Choose this to view or download the DNS forwarding proxy logs.

      • Edge Firewall: Choose this to view or download the BloxOne Service Edge firewall logs.

      • Edge Services Router: Choose this to view or download the BloxOne Service Edge router logs.GCP Discovery: Choose this to view or download the GCP Discovery service events.

      • NIOS Grid Connector: Choose this to view or download the service logs for NIOS Grid Connector.

      • NTP: Choose this to view or download service events for the NTP service.

      • Site-to-Site VPN: Choose this to view or download the BloxOne Service Edge site-to-site VPN logs

    • Host: Select the host on which you want to obtain service events. The drop-down list includes available hosts in your infrastructure.

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