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Before upgrading, Infoblox recommends that all members in the Grid be connected to the network and operating normally. If one or more members are offline when you upgrade the Grid, they automatically receive the distributed software and upgrade when they join the Grid or come back online.

Note

Note

  • In a Grid that is configured with an HA pair, Infoblox does not recommend that you disconnect any node of the HA Grid Master and then join it back after installing a NIOS version that does not match with the current running version of NIOS on the other node. If an upgrade operation is performed this way, the Grid displays an unexpected behavior and will need a manual intervention of the Support team to recover the Grid.

  • The shared secret that you enter when adding a RADIUS authentication server in the Add RADIUS Authentication Service wizard > RADIUS Servers > Shared Secret field must be between 4 and 64 characters (inclusive) in length. Otherwise, the upgrade will fail.

  • After a NIOS upgrade, under certain scenarios, Grid replication for some dual-mode Grid members running Subscriber Secure Policy (SSP) takes place using the IPv4 protocol and not the IPv6 protocol.

  • NIOS restricts you from creating or deleting a network view when the upgrade of a Grid is in progress. Perform these operations after the entire Grid has been upgraded.

Note

Caution

Do not attempt to add or remove a member, or convert an HA pair to single members or vice versa during a distribution or upgrade.

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The appliance uploads the file and displays the status of the upload in the status bar. You can click the Stop icon in the status bar to stop the upload. Ensure that you do not navigate away from the Upgrade tab until after the upload is complete. Otherwise, the upload process stops.

Note

Note

When you upload the NIOS software upgrade to an HA Grid Master, only the active node receives the software. The passive node does not. Therefore, if the Grid Master fails over before a distribution starts, you must upload the software again. If you do not, the distribution fails because the new active node does not have the uploaded software.

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Performing a software upgrade involves rebooting the appliances and then running the new software. Essentially, each appliance switches between the two software partitions on its system, activating the staged software and saving the previously active software and database as backup.

Note

Note

Before you upgrade the software, Infoblox recommends that you back up the current configuration and database. For information, see Backing Up and Restoring Configuration Files.

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  • From the Grid tab, select the Upgrade tab, and then click Upgrade -> Upgrade Now from the Toolbar.

Note

Note

The Grid upgrades immediately and if there is an active upgrade schedule, it becomes inactive.

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After the Grid Master has been upgraded, you can choose to immediately upgrade a specific member that has not been upgraded yet. This function is available only for scheduled Grid upgrades from NIOS 6.4. 0 to a later release. You can upgrade a single member only when the Grid upgrade is paused, and you cannot upgrade the Grid Master, reporting appliance, and an offline member. Once the member has been manually upgraded, the appliance skips this member when its scheduled upgrade time is reached.
To upgrade a specific member now:

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Reverting a Single Member

During an upgrade from NIOS 6.4.0 to a later release, you can revert a specific member that has already been upgraded and is within its revert time window. The revert single member feature is useful when you want to troubleshoot issues, such as service outages, on a specific member after it has been upgraded. You can revert a member only when the Grid upgrade is paused, and you cannot revert the Grid Master, reporting appliance, and an offline member. If the upgrade is paused and you have reverted a member in an upgrade group that has already completed the upgrade, you must move the member to another upgrade group that has not been upgraded before you can proceed with the upgrade.

Once a member is upgraded, the appliance starts counting down and displays the time that is left for you to revert this member. You can revert the member before the revert time window expires. The default time window to revert a member is 24 hours. You can view the time that is left to revert the member in the Member List view, as described in Grid and Memeber status below. You can also use the CLI commands set default_revert_window to configure the default revert time window for the Grid. For information about this command, refer to the Infoblox CLI Guide. Once a member exits the revert time window, you must revert the entire Grid in order to revert the member.

Note

Note

You may potentially lose some data when you revert a member. The appliance keeps information about DHCP leases and DNS records intact.

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When an upgrade starts, Grid Manager checks if the nodes of an HA Grid Master have the same NIOS software version on their alternate partitions. If they do not have the same software version, the upgrade process stops. Grid Manager displays an error message and if it is a scheduled upgrade, Grid Manager deactivates the schedule as well. Otherwise, the upgrade process continues.

Note

Note

During the upgrade, you can view the status of the Grid Master in the serial console.

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Note

Note

Grid members that do not have the correct NIOS version on their alternate partitions due to an incomplete distribution automatically resynchronize the NIOS version with the Grid Master, and then upgrade.

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  • Member: The name of the Grid member.

  • Group: The upgrade group to which the member belongs.

  • HA: Indicates whether the member is an HA pair or not.

  • Status: The current distribution or upgrade status. This can be Running (green) or Offline (red).

  • IPv4 Address: The IPv4 address of the member.

  • IPv6 Address: The IPv6 address of the member.

  • Running Version: The NIOS software version that is currently running on the member.

  • Alternate Version: Displays the NIOS software version to which the appliance can revert.

  • Distribution/Upgrade Status: The current distribution or upgrade status. When the distribution or upgrade is in progress, Grid Manager displays a progress bar in this field to indicate the percentage of completion.

  • Hotfix: The name of the hotfix that was last run on the member.

  • Status Time: The date, time, and time zone of the status displayed.

  • Member Revert: Indicates whether the member has been reverted or not. This appears only when the member has been upgraded from NIOS 6.4.0 to a later NIOS release.

  • Time to Revert: The time (in HH:MM:SS format) left to revert a member. This appears only when the member has been upgraded from NIOS 6.4.0 to a later NIOS release.

  • Site: The location to which the member belongs. This is one of the predefined extensible attributes. The appliance automatically refreshes the information in this panel.

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