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New Issue notifications let administrators know when problems are detected by NetMRI during network data collection. (For more information about Issues, see Evaluating Issues in NetMRI.)

To define a New Issue notification, do the following:

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Note: Email notifications also require the correct SMTP servers to be configured in the appliance to support sending the notifications to their destinations. See the Setting Notification Defaults topic for more information.

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To manage notification email settings in more detail, click the Advanced Settings button to override default settings for sender information, message type, message subject, message content and details. See Notification Content and Formatting for information about placeholder variables.

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  1. Click Settings icon –> Notifications –> Subscriptions to begin creating notifications.
  2. Click Add Notification.
  3. From the Category dropdown, choose Change.
  4. In the Change Types section, select one out of six choices (or Ctrl+click to select more than one):
    • All: all types;
    • Admin: changes to the actual configuration files on the device(s);
    • External: changes to the devices in the notification that are carried out by an external source, such as a change to the DNS record on a device;
    • Hardware: Notification of a change in a device’s hardware configuration, such as the removal or addition of a network module or line card;
    • Software: notification of a change in the device’s software/OS version.

5.Choose the Method by which admins will receive Job notifications: Email, SNMP Trap or by Syslog.

    • For Email: select the To Users to receive the notification. (An administrator can send notifications to anyone. Non-administrative users can send notifications only to themselves.)
    • Specify additional To email address(es) if needed. Separate multiple e-mail addresses by commas.

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Note: Email notifications also require the correct SMTP servers to be configured in the appliance to support sending the notifications to their destinations. For information, see Setting Notification Defaults.

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    • If necessary, click Edit Schedule to specify a schedule for the summary e-mail notification, or deactivate the Summarize check box to receive all notifications for each individual system alert.
      The Summarize check box sends a digest email of the system alerts for the selected category, providing a way to reduce email quantities sent to administrators’ inboxes.
    • To manage notification email settings in more detail: click the Advanced Settings button to override default settings for sender information, message type, message subject, message content and details. For information, see Notification Content and Formatting.
    • For SNMP Trap: override the default Server(s) by entering a new IP address.
    • For Syslog: If necessary, override the default Server(s) and Message. See the Notification Content and Formatting topic for information about placeholder variables.

6.Click Save.

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Filtering Change Notifications from User Accounts

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General Alert Categories

Alert Messages

User Logins

Failed login attempt for user User successfully logged in

User Lockout

User locked out due to excessive failed logins

NetMRI Maintenance

Background upgrade has aborted with <X> of <Y> tables processed

Background upgrade has completed with <Y> tables processed

Update Information

NetMRI Update Installed NetMRI <X> Update(s) Available NetMRI Issue Upgrade Complete

General Errors

Global config collection is disabled

Weekly maintenance is disabled

Infoblox Sync could not export data

Not polling interface performance data for X

Rapid polling interface limit exceeded

Rapid polling interface limit exceeded

Future ifLastChange for device X on interface Y(…)

Device reboot time may need to be adjusted

System Hardware Failure

Hardware failure detected for X:Y (depends on data collected from sensors)

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