Pages in the Database Settings section (Settings icon –> > Database Settings) provide a number of basic database management tools. Consult the topics below for further information.
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The Database Statistics page (Settings icon –> > Database Settings –> > Database Statistics) tracks the overall size of the NetMRI Database, as a whole and split between data records and the database index. NetMRI is designed to intelligently prune the database as data ages, to prevent the database from outgrowing the amount of available disk space.
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Use the Archive Database tool (Settings icon –> > Database Settings –> > Archive Database) to manually generate a local archive of the current database. The database can also be automatically archived; see Remote Config Archive bookmark819 for more information.
To prevent loss of data in the event of an appliance hardware failure, make database archive copies on a regular basis and store them in a safe place. If no recent database archive exists and NetMRI has an unrecoverable error, then all data will be lost.
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To archive the NetMRI Database locally, perform the following:
- Go to Settings icon –> > Database Settings –> > Archive Database.
- Choose Download archive file to the local system.
- Click Create Archive.
To create an archive file on a remote system, perform the following:
- Go to Settings icon –> > Database Settings –> > Archive Database.
- Choose Upload archive to a remote system.
- For each remote system, specify the following:
- Hostname/IPAddress
- Port
- Username
- Password
- Use SSH keys: Select this to use SSH keys instead of passwords. For more information about SSH keys, see ssh-key commands.
- Directory
Include date in filename: Check to date-stamp the archive file name.
Note title Note To archive the database to another NetMRI appliance, enter admin as the Username and enter Backup as the Directory.
- To test the configuration, click Test Connection.
- If the test is successful to the remote server, click Create Archive.
- In the Create Archive dialog box, click Show Details to view the process as it happens.
During archiving, do not refresh the page or close the window. Such actions may generate an incomplete database archive file. - When archiving is complete, a status message allows return to the original page, and provides a link to a generated MD5 Checksum file. This file is recommended should you need to restore from a database you have stored on your computer. Click the MD5 Checksum link and choose Save in the dialog.
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Should you need to perform a database reset, you can run the reset database command from the Administrative Shell. This operation should only be performed when absolutely necessary. Performing a database reset retains the appliance’s user-defined configuration, settings and license entitlements. A database reset removes all discovered device data, including all previously discovered devices from user-configured Discovery Ranges, and all data associated with devices in those ranges. A reset database command forces all devices and all previously collected information to be re-discovered and re-collected from scratch. Resetting the database preserves the appliance configuration. |
You can restore the NetMRI network database from a previously - generated archive (that is stored on your local management computer) by using the Administrative Shell Restore command.
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If previously enabled, data collection is automatically re-enabled when the restoration is complete. Otherwise, you will need to manually enable data collection in the Settings icon –> > Setup section –> > Collection and Groups –> > Global tab.
After restoring the database, NetMRI resumes most normal operations.
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If you migrate from an older NetMRI appliance to a newer model, after restoring the database from the old appliance to the new one, discovery data collection will be disabled on the appliance. You must then enable data collection in the Settings icon –> > Setup section –> > Collection and Groups –> > Global tab. |
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Before restoring a database backup, make sure you have sufficient space on your Backup Storage partition. Free space on the partition should be more than the uncompressed backup space. To estimate the size of the uncompressed backup, run the following on a Linux machine:
The "uncompressed" field of the output is the minimal free space on the Backup Storage partition in bytes. |
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The Scheduled Archive page (Settings icon –> > Database Settings –> > Scheduled Archive) controls automatic archiving and copying of the NetMRI network database. The database can also be manually archived; see 30804832 for . For more information, see Archiving the NetMRI Database.
When enabled, the automatic process creates an archive of the NetMRI network database and copies it to one or two servers that support SCP, or to another NetMRI system.
To configure scheduled network database archiving, do the following:
- Go to Settings icon –> > Database Settings –> > Archive Database.
- Choose Enable automatic database archiving.
- Select the Recurrence Pattern (Once, Daily, Weekly, or Monthly).
- Select the Minute to Start.
- For weekly archiving, select the Execution Time and select the day or days of the week.
- For each remote system, specify the following:
- Hostname/IP Address
- Port
- Username
- Password
- Use SSH keys: Select this to use SSH keys instead of passwords. For more information about SSH keys, see ssh-key commands.
- Directory
Include date in filename: Check to date-stamp the archive file name.
Note title Note To archive the database to another NetMRI appliance, enter admin as the Username and enter Backup as the Directory.
- To test the configuration, click Test Connection.
- If the test is successful, click Update.
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The Remote Config Archive page (Settings icon –> > Notifications –> > Background Tasks) provides a read-only display to monitor selected NetMRI internal background tasks that may occupy significant periods of time, and are thus organized in the system to run in the background while NetMRI operates normally.
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The Remote Config Archive page (Settings icon –> > Database Settings –> > Remote Config Archive) controls automatic archiving and copying of the NetMRI configurations. Also check Data Retention settings in the Data Retention bookmark826 topic, as they have a significant influence on the time periods between data archiving events for specific data sets in NetMRI.
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To set up automatic configuration archiving, perform the following:
- Go to Settings icon –> > Database Settings –> > Archive Database.
- Select the archiving Frequency (Daily or Weekly).
- If you selected weekly archiving, then select the Day of Week.
- Select the Hour to Start and Minute to Start.
- Show Passwords: Select Yes or No.
- For each remote backup location, specify the following:
- Backup Destination
- Username
- Password
- Use SSH keys: Select this to use SSH keys instead of passwords. For more information about SSH keys, see ssh-key commands.
- Backup Directory
Include date in directory name: Check to date-stamp the archive directory name.
Note title Note To archive the database to another NetMRI appliance, enter admin as the Username and enter Backup as the Backup Directory.
- To test the configuration, click Test.
- If the test is successful, click Update.
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Use the Maintenance page (Settings icon –> > Database Settings –> > Maintenance) to change settings for weekly database maintenance. The maintenance task can be configured to start at any time during the week, to be coordinated with other maintenance activities performed by your organization.
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The Advanced Support Bundles page (Settings icon –> > Database Settings –> > Advanced Support Bundles) provides a convenient way to send technical data and debugging data to Infoblox for troubleshooting purposes and to improve NetMRI's analysis capabilities.
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- Log in to NetMRI using the admin account.
- Click the Settings icon –>> Database Settings –> > Advanced Support Bundles.
- Click the New icon (+) at the top of the page.
- Enter the Support Case Number assigned to you by Infoblox Support. The value is defined in the YYDDMM-xxxxxx format. The system prompts for correct data entry if a mistake is made.
- Choose Select the Log Set to Send option:
- Standard: Choosing this option automatically enables all applicable debug log categories as part of the new bundle
- .
- Custom: Choosing this option enables all debugging and actions allowable for a support bundle, including Install/Upgrade, Discovery Info, and System Data, along with numerous categories of debugging log files.
Note title Note If you select the Config Logs Debug Log category, the current configuration files for all devices are included in the archive. Configuration files are a primary source of sensitive information, such as device admin user names, on the managed network.
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- Do one of the following:
- If you are finished with the request bundle, click Done.
- To specify devices for troubleshooting in the support bundle, complete the following steps (not available for Operating Centers):
- In the Support Bundle Wizard window, click Advanced(Device)
(not available in Operating Centers) - .
- For specific device troubleshooting, enter one to three individual device IP addresses in the Device IP Address(es) fields.
- Select the
Test Type- appropriate test type: Run SNMP Walk, Enable SNMP Debugging,
and/- or Run Discovery Diagnostic. You
may select any or all three.If you need to override - multiple test types if necessary.
- To override the stored NetMRI SNMP credentials for the
device(s) - devices chosen for troubleshooting,
check the - select Override Net MRI Credentials
checkbox. Once you do so- ,
you - choose the
SNMP Version: v1, v2 or v3. Enter - SNMP version in the corresponding field, and then enter the SNMP community string/passphrase (v1 and v2) or authentication and encryption (v3 only) protocols and passwords. Should you apply this change to more than one device IP address in the session (because you've entered two or three device IP addresses in the previous wizard step), ensure that the values you apply are correct for all devices; if the SNMP values are not the same, you may need to define a separate Device Support Bundle for each device.
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- If you selected Advanced(Device), do one of the following:
- To finish the request bundle, click Done.
- If Infoblox Support requested
inclusion of - that you include advanced debug flags for additional troubleshooting methods in the support bundle, complete the following steps:
- Click Advanced(Debug).
- Select the
checkboxes for the - that you include advanced debug flags for additional troubleshooting methods in the support bundle, complete the following steps:
- advanced debug flags requested by Infoblox Support.
- Click Done.
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- In Summary,
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- complete the following steps:
a. Enter the
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number of hours in the Hours to wait before sending logs field.
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b.
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Select one of the following methods:
| Method | Description |
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Secure FTP (SFTP) |
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| Automatically uploads the |
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| bundle to Infoblox Tech Support. If you direct NetMRI to compile the |
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| bundle and send it to Infoblox, you can start the Bundle creation, log out from NetMRI and allow the process to complete, or carry out other tasks in the meantime. |
Manual Download |
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| Compiles the |
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| bundle into a tar.gz file and allows you to download it to your computer by clicking a link. |
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c. If the NetMRI admin wants to receive email
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notifications when the bundle is generated
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, sent, or downloaded, select Email notification to me when complete.
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d. Click Start. During the process, the Support Bundles page refreshes until NetMRI completes the new Bundle. The Bundle listing appears in the Advanced Support Bundle table.
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- Use the NetMRI ping/traceroute tool via the browser interface (Tools–>>Device–>>Ping/Traceroute), or the ping command via the Administrative Shell, to verify that NetMRI can reach the Infoblox server bloxdrop.infoblox.com on the Internet.
- Use the NetMRI ping/traceroute tool via the browser interface, or the traceroute command via the Administrative Shell, to verify that the appliance can reach bloxdrop.infoblox.com on the Internet.
- Verify that your firewall rules allow NetMRI to make an outbound SSH connection (TCP port 22) to bloxdrop.infoblox.com.
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Use the Data Retention page (Settings icon –>> Database Settings –>> Data Retention) to specify for how long NetMRI should archive or delete various types of data.
- Delete After specifies the number of days after which data is eligible to be deleted from the appliance.
Pay careful attention to the Delete After settings to ensure that your organization retains any bodies of information for periods of time mandated by organization policy. One Data Retention setting, Network Inventory History, governs a number of important data tables in Network Explorer, including the following:- Switch Port Management –> > all Devices, Interfaces and End Hosts tables;
- Inventory – all Devices, Virtual Devices, Interfaces, OSs, and Models tables;
- All Discovery data.
- Archive After specifies the number of days after which data is eligible to be moved to the archive. Archived data is still available, but reports will require more time to access it. Data can be archived in VM environments that have been configured for archive storage under the Settings icon –> > Database Settings –> > Storage Management page.
Other data retention categories include the following:
- Change Record History – The data collection of device configuration changes detected and recorded by NetMRI, such as router and switch config changes and other change events (Network Analysis –> > Changes page);
- Configuration History – Compilation of all device configurations detected and stored in the NetMRI system;
- Aggregated Interface Performance Data History – Contains records of all hourly and daily interface performance data aggregated by NetMRI from the ‘raw’ interface performance data compiled from every polling period;
- Raw Interface Performance Data History – Contains the complete “raw” collection of performance information for all interfaces managed by NetMRI that is compiled every polling period (every 15 minutes by default; this time increment depends on the system configuration);
- Issue Analysis and Status History – Compilation of all Issues information (Network Analysis –> > Issues page);
- System Events and Notifications Logs – Compilation of all event logs and notifications from all managed devices. Data is included from the User Audit Log and the Device Audit Log in the Device Viewer for each managed device; this setting also applies to the dataEngine.log and discoveryServer.log files managed through Settings icon –> >Settings & Status –> > Logs.
To change data retention times for a type of data, do the following:
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You can find this list with size and free space per partition in Settings icon –> > Database Settings –> > Storage Management.
To extend the NetMRI storage, use the provision disk command from the Administrative Shell. For information, see Shell Commands.
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