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There are currently three Infoblox sites that are relevant to user creation: the Cloud Services the Infoblox Portal, Single-Sign-On Portal, and Support Community Portal. If a user is first created through any of these portals before you activate any IdP federation, the user's local credentials exist in the Infoblox credentials store.
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| Credential State | User Creation |
|---|---|
| Local credentials | Through any of the three Infoblox sites (Cloud Services Infoblox Portal, Single-Sign-On Portal, or Support Community Portal) BEFORE an IdP federation was activated. |
| Local and IdP credentials | Through the IdP federation after the IdP federation was activated., or through any of the three Infoblox sites (Cloud Services Infoblox Portal, Single-Sign-On Portal, or Support Community Portal) AFTER an IdP federation was activated. |
| IdP credentials | Through the IdP federation after the IdP federation was activated. |
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You must be an administrator for the Single-Sign-On Portal to enable or disable local credentials for any user that falls within a domain for which the account masters. Note that configurations in the Single-Sign-On Portal affect users within a mastered domain at all three Infoblox sites: the Cloud Services the Infoblox Portal, Single-Sign-On Portal, and Support Community Portal.
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As long as the IdP federation is active, the user will not be authenticated with Infoblox interactively using local credentials. They will be authenticated within the federated domain using their IdP when logging in to one of the Infoblox sites: the Cloud Services the Infoblox Portal, Single-Sign-On Portal, or Support Community Portal. |
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Several NIOS features require username/password credentials during setup. When there is an active IdP federation configured for the domain that matches the email address of the Cloud Services the Infoblox Portal user being configured in NIOS, IdP authentication cannot be used for the user because the username/password is offered programmatically to Infoblox BloxOne Platform services. Therefore, if your organization has an active IdP federation, you must enable local credentials for users that are being configured in NIOS.
In addition, the usage of local credentials is not allowed for the interactive sign-ins of users through the Cloud Services the Infoblox Portal, Single-Sign-On Portal, or Support Community Portal.
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The credentials used to log in to the NIOS Grid are not the same credentials that are stored in the Infoblox credentials store for Infoblox BloxOne Platform services. |
Recovering Password for NIOS Users
NIOS users who are within a federated domain are prevented from recovering passwords through the regular password recovery mechanism provided on the main sign-in page of the Cloud Services the Infoblox Portal, Single-Sign-On Portal, and Support Community Portal.
To perform password recovery of local credentials for a federated Cloud Services federated Infoblox Portal user being configured in NIOS, go to: https://auth.infoblox.com/signin/forgot-password, enter the user email address or username, and then click Reset via Email, as shown below.
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