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New Issue notifications let administrators know when problems are detected by NetMRI during network data collection. (For more information about Issues, see Evaluating Issues in NetMRI.)

To define a new issue notification, do the following:

  1. Click the Settings icon > Notifications > Subscriptions to begin creating notifications.
  2. Click Add Notification.
  3. In the Category drop-down menu, choose New Issues.
  4. Choose the Time Window over which the notification subscription will operate.
  5. If necessary, enable the Send Clearing Notifications option in the upper right corner. If activated, a notification is sent when an issue covered by the notification is cleared.
  6. Choose the Severity: Info, Warning, or Error.
    Info, Warning, and Error are the three standard NetMRI severity classifications.
  7. Choose the Issues to trigger the notification. Select multiple issues by holding the Ctrl key or the Shift key while selecting. Selecting All Issues automatically enables any issues to generate a notification.
  8. Choose one or more Device Groups for triggering notifications of specified issues.
  9. Choose one or more Interface Groups for triggering notifications of specified issues.
  10. Choose the Method by which admins will receive Job notifications: Email, SNMP Trap, orĀ Syslog.
    For Email: select the To Users to receive the notification. (Administrators can send notifications to anyone. Non-administrative users can send notifications only to themselves.)
    Specify additional To email address(es) if needed. Separate multiple e-mail addresses by commas.
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