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After the NetMRI setup process has been completed, check discovery progress in the Tools > Network > Discovery Status page. If the Default Gateway, CIDR blocks, SNMP credentials, and Telnet/SSH credentials were entered correctly, you should start to see devices listed in this table within a few minutes. Periodically click the Refresh button to see how discovery is progressing.
At this point, you may return your workstation to its previous network configuration. Further access to NetMRI may be done by accessing the IP address that was assigned in the Setup Wizard Step 4 or using the DNS name that has been associated with that address.

Troubleshooting Discovery

If you don’t see any devices within a few minutes, verify the accuracy of the network information added during the configuration process as follows:

  1. In the NetMRI header panel, click the Settings icon > Setup > Discovery Settings. Ensure that the given CIDR blocks cover the desired parts of your network. Also, ensure that the Default Gateway is covered by one of the Included CIDR blocks, but not by one of the Excluded CIDR blocks.
  2. In the menu along the right side of the Settings window, click Collectors and Groups. Ensure that SNMP collection is enabled. In the Settings window, click SNMP Credentials and verify that the community strings for your network devices are entered properly (for example, check spelling and case sensitivity).
  3. If NetMRI was configured using a crossover Ethernet cable and NetMRI was not on the network following completion of the configuration process, then NetMRI may not have been successful in its initial probes of the network. Navigate to Settings > Settings section > Discovery Settings page and click the Reset Discovery Counters button (below the table) to kick off the initial network probes again, then continue to monitor the discovery process as before.

Any changes made using the forms described above will be automatically used by the discovery process. If the new information is correct, you should start to see devices appearing in the table at Network Explorer tab > Inventory tab > Devices / Interfaces section > Devices.

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