If the primary name server of a zone is a Grid member, you can add an administrator email address to the SOA record to help admins determine who to contact about this zone.

Adding an Email Address for SOA Records in the Grid

If all zones hosted by the Grid members have the same administrator, you can add the email address once for the Grid. The appliance then adds the email address to the RNAME field of the SOA records of the zones.
To add an email address to the SOA records at the Grid level:

1. From the Data Management tab, select the DNS tab, expand the Toolbar and click Grid DNS Properties.

2. In the General -> Basic tab of the Grid DNS Properties editor, enter the email address in the E-mail Address (for SOA RNAME field) field.

   Note the appliance does not support IDN for the E-mail Address (for SOA RNAME field) field at the Grid level. You can add an email address containing IDN for the SOA records at the zone level.

3. Save the configuration and click Restart if it appears at the top of the screen.

Adding an Email Address for the Zone SOA Record

To add an email address to the SOA record of a zone:

1. From the Data Management tab, select the DNS tab and click the Zones tab-> dns_view -> zone checkbox -> Edit icon.

2. In the Authoritative Zone editor, click Settings.

3. Click Override beside the Email address (for SOA RNAME field) field and enter the email address of the zone administrator.

4. Save the configuration and click Restart if it appears at the top of the screen.