Configuring Service Thresholds and Alerts

You can configure the threshold for host metrics to trigger alerts that the system sends to specific user groups. You can also choose to receive service notifications when specific services are down. After you configure the thresholds for host metrics and select applicable service notifications, you can then choose the delivery methods for specific user groups. BloxOne offers two delivery methods: email and in-app delivery. For information on notification delivery, see Configuring Notification Delivery.

To configure thresholds for host metrics and alert notifications for service status, complete the following:

1. From the Cloud Services Portal, click Notifications in the left navigation panel.
2. On the Notifications page, click Admin Settings located on the top right-hand side of the page. You can also click the  icon on the left navigation panel, and then click the icon to configure notification delivery and thresholds for certain application notifications.
3. Click Default Application Thresholds, and complete the following:
   
   • Host Notifications: This section displays the default threshold settings for host notifications. You can change the default by entering a desired value in the applicable fields, as follows:
     
     • Host CPU Usage: This metric measures the overall CPU usage of the host. The default threshold is over 90%, which means when the host's CPU usage exceeds this number, the system will send a notification.
       
     • Host Memory Usage: This metric measures the total memory of thehost before the system sends a notification. The default is more than 90% used, which means the system will send a notification when the host's total memory usage exceeds 90%.
     • Host State: This metric measures the duration for which the host stays in Review Details state. If the host is in Review Details state for more than 300 seconds, the system sends a notification.
     • Host Disk Usage: This metric measures the total disk usage of the root file system before sending a notification. The default is more than 90% used, which means the system will deliver a notification when the host's total disk usage for the root file system exceeds 90%.
     • Host Inode Usage: This metric measures the total disk usage of all files residing on the host. The default is more than 90% used, which means the system will send a notification when the host's total inode usage exceeds 90%.
   • Service Notifications: Select the Send an alert if <service> goes down check box to receive notifications when the respective service is down. Note that notification is disabled for all services.
     BloxOne supports service notifications for the following. You will not receive notifications for services that are not listed below (such as the DFP service) because notifications are not currently enabled for those services.
     
     • DHCP Service Status: Select this option if you want to receive alerts when the DHCP service is down.
     • Anycast Service Status: Select this option if you want to receive alerts when the anycast service is down.
     • DNS Service Status: Select this option if you want to receive alerts when the DNS service is down.
     • Access Authentication Service Status: Select this option if you want to receive alerts when the authentication service is down.
     • Data Connector Service Status: Select this option if you want to receive alerts when the Data Connector service is down.
     • NTP Service Status: Select this option if you want to receive alerts when the NTP service is down.
4. Click Save or Save & Close.