Defining a System Alert Subscription

Admins can receive notifications for appliance alerts. Such alerts involve occurrences such as maintenance events, updates, reboots, system health issues, and general appliance errors. Alerts generate notifications; in turn, notifications can generate SNMP traps. (For information about system health alerts, see Managing and Tracking System Health.) To define a System Alert notification, do the following:

1. Click the Settings icon > Notifications > Subscriptions to begin creating notifications.
2. Click Add Notification.
3. In the Category drop-down menu, choose System Alert.
4. Choose the System Types: (you can select one or more types by CTRL-clicking them):
   • General alerts: All Event, User Logins, User Logout, NetMRI Maintenance, Update Information, or General Errors.
   • IP phone issues: VoIP messages.
   • System Health types: System Hardware Failure, Software Health Alert, Processing Health Alert, Storage Health Alert, Network Health Alert, Platform Capacity Health Alert, and Collector Connectivity Health Alert.
5. Choose the Method by which admins will receive Job notifications: Email, SNMP Trap, or Syslog.
   • For Email: select the ToUsers to receive the notification. (Administrators can send notifications to anyone.
     Non-administrative users can send notifications only to themselves.)
   • Specify additional To email address(es) if needed. Separate multiple e-mail addresses by commas.
     Email notifications require correct SMTP servers to be configured in the appliance to send notifications to their destinations. See the Setting Notification Defaults topic for more information.
   • If necessary, click Edit Schedule to specify a schedule for the summary e-mail notification, or deactivate the Summarize checkbox to receive all notifications for each individual system alert.The Summarize checkbox sends a digest email of the system alerts for the selected category, providing a way to reduce email quantities sent to administrators' inboxes.
   • To manage notification email settings in more detail: click Advanced Settings to override default settings for sender information, message type, message subject, message content, and details. See Notification Content and Formatting and Email Formatting Guidelines for Individual Notifications for more information about placeholder notification variables and email formatting.
     If you select Plain Text as the message body, the HTML formatting is erased in the notification email.
   • For SNMP Trap: override the default Server(s) by entering a new IP address.
   • For Syslog: If necessary, override the default Server(s) and Message.
6. Click Save.