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Pre-Update Planning

Before attempting a software update, you should determine the current software version for your NetMRI installation. You can do this in one of the following ways:

  • Go to the Settings icon > Setup > Settings Summary.

  • Execute the show version command in the administrative shell.

In either case, the NetMRI Version, Serial Number, and Server Name are shown, which is the key configuration information for the installation. If you have deployed multiple instances on your network, verify that you are connected to the appropriate one.

All NetMRI data collection, analysis, and web-interface processing are automatically disabled during the software update process. Therefore, software updates should be performed during off-hours whenever possible. Keep in mind that the appliance does most analysis processing between midnight and 3:00 am, so it is best to run the AutoUpdate process outside that time period as well.

Prior to performing an update, ensure that there is enough time for the update to complete before the NetMRI weekly maintenance starts. This avoids conflicts between the two processes.