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Monitoring the Service

Infoblox provides several tools for monitoring the bloxTools Environment. The bloxTools Environment has its own syslog service which you can access to view logs generated by the bloxTools service and its processes. The Detailed Status panel also displays the status of the bloxTools Environment.

Viewing the Logs

The bloxTools Environment generates the following logs:

  • access.log: The Apache access log
  • error.log: The Apache error log
  • syslog.log: The bloxTools Environment system log

These log files are included in the support bundle. You can download the log files using FTP. You can also connect to the CLI of the member running the bloxTools environment and use the following commands to view the logs:

  • Use the show file command to view the list of log files.
  • Use the show bloxtools command to view the status of the bloxTools Environment.
  • Use the show file bloxtools portal_access command to view the web portal access log.
  • Use the show file bloxtools portal_error command to view the web portal error log.
  • Use the show file bloxtools portal_log command to view the web portal system log.

Viewing Detailed Status

You can view the status of the bloxTools Environment from the Services tab of the Grid Manager tab. To display the bloxTools service status, from the Grid tab, select the Grid Manager tab -> Services tab, and then click bloxTools. Grid Manager displays all Grid members that can host the bloxTools service. The name of the Grid Master is displayed only if you have completed an upgrade and previously configured the bloxTools service to run on the Grid Master. Though you can continue to run the bloxTools service on the Grid Master, Infoblox strongly recommends that you move the bloxTools service to a Grid member. For information, see Moving the bloxTools Service .
Grid Manager displays the following information about all Grid members:

  • Name: The Grid member name.
  • Service Status: Indicates the current operational status of the bloxTools service running on the member. This can include the migration status if you are moving the bloxTools service to another member.
  • IP Address: The IP address of the member.
  • Comment: Information about the bloxTools Environment.
  • Sit: The location to which the member belongs. This is one of the predefined extensible attributes.

The service status icon indicates the operational status of the bloxTools Environment and the usage percentages for the CPU, memory and disk resources. The status icon can be one of the following:

IconColorMeaning

GrayThe bloxTools Environment is disabled or offline.

GreenThe CPU, memory, and disk usage is below 80%.

YellowUsage of at least one of the following resources is greater than or equal to 80%: CPU, memory or disk. The description indicates the percentage of each resource.

RedThe bloxTools Environment is down, or an essential service within the bloxTools Environment has failed.