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Discovery Diagnostics

Owned by Viktoryia Varapayeva (Deactivated)
Last updated: Aug 25, 2022
1 min read

The Discovery Diagnostics tool (Tools icon > Device > Discovery Diagnostics) helps Infoblox Technical Support to diagnose discovery and data problems for a given device.

Note

Output from this tool is typically used only by Infoblox Technical Support. The tool should only be run after you have been instructed to do so by Infoblox Technical Support.

To run discovery diagnostics, do the following:

  1. Open the Hostname or IP list and select the target device.
  2. Open the Network View list and choose the network view containing the specified device.
  3. If NetMRI doesn't know the community string for the device, enter it in the Community String field. If NetMRI knows the community string for the device, it is used for the test. If you enter a community string, it is used in addition to the one known to NetMRI.
  4. Normally, leave the Force Tests option set to Off. (If the appliance can't run the tests to provide the data needed, this option can be set to On to force it to run all tests. Select the On option when directed by Infoblox Technical Support.)
  5. Click OK.
  6. When the test is finished, "Processing Completed" appears above the log.
  7. Click TEXT to save the log.
  8. Send the log to Infoblox Technical Support.