The method for starting the SCP client depends on the operating system. The examples below are based on Unix. All command-line inputs to the SCP client are case-sensitive.
The Secure Copy (SCP) utility is a command-line tool that can be used to download or upload files. It runs on most major operating systems and can be obtained from http://www.openssh.org. Only the scp client utility is needed on the storage device, not the scp server daemon.
Follow the directions that come with the utility to install it on the storage device where the files are stored.

Exporting using SCP

1. Log in to the storage device that will receive the exported file, and navigate to the directory where it will be stored.
2. At the prompt, enter this command:
   scp "admin@<NetMRI>:Backup/*".
   including the double-quotes and the trailing space and period, but replacing <NetMRI> with the DNS name or IP address of the NetMRI machine that has the file to be downloaded.
3. The first time you access NetMRI from a given storage device, you will be prompted by SCP to verify the authenticity of the instance. Answer yes to continue the download. (Once authenticity has been established on the storage device, this question will no longer be asked when accessing NetMRI from the same storage device using the same login.)
4. After the connection authenticity has been established, SCP will prompt for the admin password. Enter the same password used to access the NetMRI admin account via the web interface.
5. After accepting the password, SCP will copy the file from NetMRI to the storage device.

Importing using SCP

Use SCP to download files:

1. Log in to the storage device that holds the file to be imported, and navigate to the directory where it is stored.
2. At the prompt, enter this command:
   scp <importfile> "admin@<NetMRI>:Backup"
   including the double-quotes, but replacing <NetMRI> with the DNS name or IP address of the NetMRI machine, and replacing <importfile> with the name of the file to be imported.
3. After the connection authenticity has been established, SCP will prompt for the admin password. Enter the same password used to access the NetMRI admin account via the web interface.
4. After accepting the password, SCP will copy the file from the storage device to NetMRI.

External Server Import and Export Using FTP

The NetMRI Administrative Shell supports the use of the FTP client within the shell itself to import/export files from and to an external server. Thus, instead of using your client application to access the NetMRI server, you can use the NetMRI client application to access other servers, such as the Infoblox Support FTP server.

1. Log in to the Administrative Shell using an SSH application.
2. Execute this command:

ftp <servername>
where <servername> is the name of the FTP server.

The Settings window organizes configuration options in the following sections:
User Administration section: create and manage user accounts and roles, and view the audit log.

Sending Technical Support Bundles to Infoblox

To obtain and send technical data from any NetMRI appliance for troubleshooting purposes, do the following:

1. Do one of the following:
   • Click the Actions icon and then choose Send Support Bundle.
   • Go to the Settings icon > Database Settings > Send Support Bundle.
2. Choose a Transfer Mode: Download to Client Workstation or Send to Infoblox Support Site.
3. In Data Categories, select one or more categories. Press Ctrl+click or Shift+click to select multiple data categories if necessary. Sending technical data requires at least one category selection. Data categories include the following:
   • Discovery Stats: Logs documenting events related to device discovery, network path collection, ping sweep results, and discovered device support information.
   • SNMP/CLI Logs: Collections of SNMP and CLI data collection event logs.
   • Config Logs: Device configurations, downloaded from the devices that NetMRI is managing.
   • Firewall Services: NetMRI firewall services logs.
   • Standard Logs: Event log data for all server protocols and tasks used by NetMRI.
   • Visualization Logs: NetMRI GUI processing events.
   • System Health Logs: Event log journals directly related to System Health alerts.
   • Benchmark Tool Logs: NetMRI benchmark tool logs.
4. Click Start and confirm the operation. Depending on the amount of requested data, a few minutes may be required to generate and download the bundle.