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Connecting to the Network

Owned by Shirly Tsang
Last updated: Sept 10, 2024 by Sri Raghu
2 min read

To activate a server connection to the Infoblox Portal by using the Device UI:

  1. Connect the following to the appliance:

    1. The power cable that came with the appliance.

    2. An Ethernet cable; use the GE1 port on the back panel of the appliance. You must use the GE1 port to connect to the Infoblox Portal. Once the connection is established, you can use an SPF port or any other port on the device.

  2. If your network does not have DHCP servers available, the appliance will fall back to the default IP address 192.168.1.2. To configure the physical appliance through an internet browser, ensure that the workstation on which you open the browser has an IP address in the same subnet as that of the appliance. For example, use 192.168.1.2/24 if your network does not have a DHCP server.

  3. Open the internet browser on the workstation. If the IP address was allocated via the DHCP server in your network, then enter https://192.168.1.2 or https://<allocated_IP> if the IP address was allocated via the DHCP server in your network.  If you cannot access the IP address by using https://, try using http://.

  4. Enter the following credentials for local access:

    • Username: Enter admin as the login username of the NIOS-X server.

    • Password: Enter the seven-digit serial number of the appliance. Obtain the serial number from the Service Tag label on the bottom of your appliance.

  5. The Device UI appears in the browser. Select the Network Mode according to whether you are using the DHCP or a static IP, and then enter information for the IP address.

  6. To submit the changes, click Apply Changes on the Device UI.

Note: When connecting a hardware appliance to the Infoblox Portal, ensure that you DO NOT enter the join token in the Device UI. Otherwise, the appliance will lose connectivity to the Infoblox Portal when the server certificate expires. Instead, use the serial number of the NIOS-X physical server to connect to the Infoblox Portal.

After you have set up the appliance successfully, you will not be able to access the Device UI again unless connection issues occur with the appliance, in which case you can use the Device UI to perform some troubleshooting tasks for the appliance. For more information, see Troubleshooting Hosts.

If you need to re-configure the appliance, you must first reset it to the factory default. In addition, if you have not configured any NTP server or local DNS resolver, the appliance will use the Ubuntu NTP server (ntp.ubuntu.org or ubuntu.pool.ntp.org) and Universal DDI DNS (IP: 52.119.40.100 or 103.80.5.100). Because these services do not communicate via an HTTPS proxy, you must ensure that the NTP port (UDP 123) and the DNS port (TCP/UDP 53) are open on your firewall.

Troubleshooting Network Connection

If the NIOS-X server does not connect to the Infoblox Portal, check the following:

  • Verify that the network setting is correct. For more information, see Troubleshooting Hosts.

  • Ensure that the serial number on the appliance matches the serial number of the NIOS-X physical server you created in the Infoblox Portal. For more information, see Viewing Host Status.