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To configure mobile endpoint configuration for MDM solutions, complete the following:

  1. From the Cloud Services Portal, click Manage > Endpoints.

  2. On the Endpoints page, click the Endpoint Groups tab.

  3. On the Endpoints Groups page, click Download MDM Configuration

  4. On the Mobile Device Management page, download the configuration file for your device:

    • For an Android device, click Download Android Config File.

    • For an Apple device, click Download IOS Config File

    • For a Chrome device, click Download Chrome Config File. Chrome OS versions 90 and above are supported.

  5. Click Close to close the once your device configuration file has been downloaded. 

  6. The configuration file contains the following information that you can use when configuring MDM:

    • customerId: The ID generated by the Cloud Services Portal for your account. You should use the provided ID to associate endpoints with your account.

    • groupName: The group name for the endpoint group to which endpoints will be automatically joining. You can change it per your requirements but you should specify only an existing group. 

    • allowServiceControl: True/false to allow the disabling of protection on the client.

    • userId: The user name displayed in the logs. MDM solutions provide variables like full name, username, serial, which help you to better identify a device user. Please refer your MDM documentation for additional information.

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