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Step 1: Download the MDM Config File from the Infoblox Portal

An app-config file is required to update an app’s configuration in MDM. To download the file, do the following:

  1. Log in to the Infoblox Portal.  
  2. Navigate to Manage > Endpoints > Endpoint Groups.
  3. Click Download MDM Configuration, and select iOS Config File or Android Config File, depending on the device.


    ImageThe Download MDM Configuration drop-down options for handling endpoint configurations within a network. The configuration options include: Android Config File, iOS Config File, and Chrome Config File. 

To assign an endpoint to a specific endpoint group, click  next to the name of the endpoint group and select Download MDM Configuration > Android or iOS Config File.


ImageThe download MDM configuration options when applying a configuration option to an existing endpoint group. The configuration options include: Android Config File, iOS Config File, and Chrome Config File.

4. Save the downloaded config file to a directory where it can be located easily.

The app config contains the following parameters:

  • joinToken: The value in the XML file.

  • groupName: In the Infoblox Portal, the name of the group to which the endpoint will be moved. If the name is not present in the Infoblox Portal, it will be added to the All Infoblox Endpoints group.
  • userId: The unique name that identifies a mobile device. The configured name is displayed in the Infoblox Portal, on the Manage Endpoints page.
  • allowServiceControl: By default, this value will be True. To disallow and hide service control, use the toggle switch to change this value to False
  • extensionType (only for iOS): By default, this value is “vpn”, we can also set to “dnsproxy” to intercept the DNS traffic using DNS Proxy Provider.

Step 2: Register a Mobile Endpoint with the VMWare Workspace One Server

  1. Install the Intelligent Hub app from the Google Play store or the Apple App store, depending on the device.
  2. Log in to the Intelligent Hub with the credentials provided by your admin.
  3. Follow the instructions to register your device with the Workspace One server.

Step 3: Install the Infoblox App on a device

Install the Infoblox App on an iOS device

  1. Log in to the Workspace One UEM console.
  2. Go to Apps & Books > Applications > Native > Public.
  3. Click +Add Application.

Image: The Workspace One UEM console showing how to add an application in the "Applications" section under "Apps & Books" to an iOS device.

4.For the platform, select Apple iOS.
5. Search for Infoblox EP, and click Next.

Image: Searching for Infoblox Endpoint for Apple iOS application within Workspace One UEM. 
 

6. Once the Infoblox EP app is listed, click Select.

Displayed search responses for BloxOne Endpoint for Apple iOS in the Apple app catalog.

Image: Displayed search responses for Infoblox Endpoint for Apple iOS in the Apple app catalog. 

7. Click Save and Assign.
8. In the app assignment window, specify the details and select App Delivery Method as per the requirements.

Image: Choosing an application distribution method for Infoblox Endpoint in the app assignment window. 

9. In the Application Configuration tab, toggle the Send Configuration switch to the ON position.


Image
: Setting the Send Configuration  to the ON position within the 'Application Configuration' settings for managing mobile applications.   
 

10. Upload the app-config file you downloaded from the Infoblox Portal.

11. Click UPLOAD XML, and select the file.

Image: Clicking Upload XML in the Application Configuration tab. The 'EMM Managed Access' section of the Application Comfiguration tab. ensures that only devices managed by the enterprise mobility management system can install and use the app, 

12. The file will be similar to that displayed in Image 9. userId and groupName can be modified.

Note

Infoblox Endpoint version iOS 2.0.7 and above uses a joinToken instead of customerId for authorization. For existing devices with older versions of the app, the update to the latest version is automatic. For fresh installations on new devices, the joinToken should be updated in the configuration settings.


The file displayed with its associated userID and groupName in themobility management (EMM) system
Image
: The file displayed with its associated userID and groupName in themobility management (EMM) system

13. Click Create.
14. Click Save.


Image: The BloxOne EP Assignments tab displaying the assignment settings for the Infoblox Endpoint application. 

15. Click publish.

Image: The Click on publish tab displaying the "BloxOne EP - Preview Assigned Devices". This tab is lused for reviewing and managing the assignment of applications to various devices within the organization.

The assignment will be pushed to the device. If it is not pushed in the same screen, then select Devices > select the device > Install.


Image: The pushed assignment section as located in the Devices tab used for application distribution and device management within an organization.


After a few minutes, the endpoint will be automatically installed on the client devices.

16. Open the Infoblox Endpoint app on the iOS device, and accept the VPN acknowledgement. After a few seconds, the app will be in protected state.


Image: The Infoblox Endpoint app on an iOS device displaying its protected status. 

Install the Infoblox App on an Android Device

  1. Log in to the Workspace One UEM console.
  2. Go to Apps & Books > Applications > Native > Public.
  3. Click +Add Application.

    The Workspace One UEM console showing how to add an application for Android.

Image: The Workspace One UEM console showing how to add an application for Android.

4. For the platform, select Android.
5. Search for BloxOne EP, and click Next


Image: The Workspace One UEM console displaying how to search the application store for an Android application to add in the Add Application tab.

6. Click Approve > Select


Image: The Infoblox Endpoint Add Application page. 

7. Click Save > Assign.
8. In the app assignment window, specify the details and select App Delivery Method as per the requirements.


Image: Selecting an application delivery method in the Distribution tab. 

9. In the Application Configuration tab, toggle the Send Configuration switch to the ON position.


Image: Setting the Send Configuration  to the ON position within the 'Application Configuration' settings for managing mobile applications

The display will show the required config parameters for the app.

Note

  • Infoblox Endpoint Android version 1.0.9 and below requires the customerId attribute value in the app configuration.
  • Infoblox Endpoint Android version 1.0.10 and above uses  joinToken instead of customerId for authorization. For fresh installations on new devices, the joinToken should be updated in the app configuration settings.
  • The customerId attribute will be removed from future versions of the  app. You may need to maintain both customerId and joinToken in the app configuration until such time all devices are update to 1.0.10 or above.



Image: The Application Configuration tab displaying the required configuration parameters in  the "Application Configuration" tab for an Android app. 

10. In the information fields, specify the config data from the config file you downloaded from the Infoblox Portal.


Image: The Application Configuration tab showing the config data downloaded from the Infoblox Portal. 

11. Click Create
12. Click Save.


Image:  The BloxOne Endpoint Assignments tab displaying all endpoint assignments. 

13. Click Publish.
The Click on publish tab showing a list of devices and users and their associated email addresses and devices.

Image: The Click on publish tab showing a list of devices and users and their associated email addresses and devices. 


The assignment will be pushed to the device. If it is not pushed in the same screen, then it can be pushed from Devices > (select the device) >  Install.

The pushed assignment as located in the Devices tab.
Image: The pushed assignment as located in the Devices tab.

After a few minutes, the endpoint will be automatically installed on the client devices.

14. Open the Infoblox Endpoint app from the work profile on the Android device, and accept the VPN acknowledgement. After a few seconds, the app will be in a protected state.


Image: The Infoblox Endpoint app on an Android device displaying its protected status. 






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