Configuring Notification Delivery

You have the ability to customize your personal notification delivery settings, so you can receive specific notifications. As an administrator, you can also set up notification delivery preferences for your users.

Configuring Personal Notification Delivery Settings

To configure notification delivery methods for users and user groups, complete the following:

1. From Infoblox Portal, click the notification icon (next to the global search icon) at the top right corner of the Portal.

2. On the Notifications panel, click the ellipsis icon > View All/Settings on the upper right-hand side of the panel.

3. Click the Delivery Settings tab to configure personal delivery settings.

4. You can click Expand All Sections to view all the notifications you may select. The system selects all notifications by default. You can also expand a specific section by clicking the down arrow for that section. You can then select the check boxes of the notifications you want to receive.

5. Click Save.

Configuring Admin Notification Delivery Settings

1. To configure admin settings, click Admin Settings on the upper right-hand corner of the page.

2. In the Admin Settings dialog, expand the user group(s) for which you want to configure notifications. You can click Expand All Sections to view all the user groups and service integrations. You can also expand a specific section by selecting it from the Sections drop-down list. For each user group or service integration, you can configure whether to delivery notifications through both or one of the following:

   • Email: Select this to send notifications using the users' email addresses.

   • In-app: Select this to have the notifications displayed in a banner on the top right corner of the Infoblox Portal for the users to see when they are logged in to the portal.

3. Click Save or Save & Close. You can click Reset to Default on top of each section to revert to the default settings.

Infoblox supports the following user groups for notification delivery:

• Global administrators

• Access control administrators

• Universal DDI administrators

• Universal DDI users

• Infoblox Service Edge administrators

• Infoblox Service Edge users

• Infoblox Threat Defense administrators

• Infoblox Threat Defense users

• Infoblox NIOS users

• Company External Trusted Partner users

• Global users

• SOC Insights administrators

• SOC Insights users

• Service Integrations: Other services you have integrated. For information on how to configure service integrations, see Configuring Service Integrations.

For each user group, notifications are supported for the following events:

• New Release Notifications: Events related to new Infoblox Platform release information, such as new features and enhancements, based on your Infoblox subscriptions.

• Account Notifications: Events related directly to user accounts, such as password reset, new user notification, user deletion, and others.

• DDI Metrics: Events about whether the DHCP utilization is too high or too low.

• Host Notifications: Events related to the host metrics, such as if a host is using too much memory or is running out of hard drive space. You can configure the thresholds that trigger these alerts. For information, see Configuring Service Thresholds and Alerts.

• Service Notifications: Service-down alerts for selected services that are running on the host. All service-down notifications are deselected by default. You must choose the services on which you want to receive notifications and configure the applicable delivery method to receive service notifications. For information on service notifications, see Configuring Service Thresholds and Alerts.
  Note: Infoblox Platform sends service notifications for available services only. For example, notifications are not currently supported for the DFP service; therefore, you cannot choose to receive service-down notifications for the DFP service.

• The SOC Insights Reporting system: Infoblox Portal event notifications delivered via Data Connector to SIEMs, such as license expiration, CPU utilization, or new feature announcements.