Service Now - General

Configure the following in the General pane:

• State: Toggle Enabled (green) or Disabled (red). By default, ServiceNow discovery is disabled.

• Name (required): specify a name for the network discovery configuration.

• Description: specify a description for the network discovery configuration.

• Destination IP Space: specify the IP Space where the network discovery assets can be added.

• Credential (required): Select a pre-existing credential from the drop-down. Alternatively, select New Credential from the drop-down and configure the following:

  • Credential Name: Specify a name for the credential.

  • Credential Description: Provide a brief description for the credential and click Next.

• In the tags section, do the following:

  • Key: Specify the access tag key to connect to ServiceNow.  

  • Value: Specify the tag value to connect to ServiceNow and click Next.

  • URL (required): Specify a URL to connect to ServiceNow.

    • API Key: If using an API key, provide your API key to connect to ServiceNow.

    • 0Auth2.0: If using 0Auth2.0 to connect to ServiceNow, provide the following:

      • Client ID (required): Your client ID.

      • Secret Key (required): Your secret key.

      • Username (required): Your username.

      • Password (required): Your password.

  • Basic Auth: If using BasicAuth to connect to ServiceNow, provide the following:

    • Username (required): Your username. 

    • Password (required): Your password.

Review the provided credential information.

Click Next.