The set support_access command enables and disables support access. This feature is disabled (off) by default. Enabling this feature allows Infoblox Support (Tier 3 access) to perform root level diagnostics on an appliance that is in severe distress. A special key is required to access the appliance at root level, and only Infoblox Support (Tier 3) can generate this key.

Note: Once the problem has been resolved, Infoblox recommends that you turn off this port. Any open port that is not in use can become a security risk.

Syntax

set support_access

This command has no arguments.

Example

Infoblox > set support_access
Enable support access (Grid level)? (y or n): y
    New support access settings:
    Support access enabled: Yes
    Is this correct? (y or n): y