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Running Discovery Diagnostics

Note

Output from this tool is typically used for Infoblox Technical Support. The tool should only be run after you have been instructed to do so by Infoblox Technical Support.

The Discovery Diagnostics tool (Tools > Device > Discovery Diagnostics) helps Infoblox Technical Support to diagnose discovery and data problems for a given device.


To run discovery diagnostics, complete the following:

  1. If NetMRI doesn't know the community string for the device, enter it in the Community String field.
    If NetMRI knows the community string for the device, it is used for the test. If you enter a community string, it is used in addition to the one known to NetMRI.
    Normally, leave the Force Tests option set to Off. If NetMRI can't run the tests to provide the data needed, this option can be set to On to force the appliance to run all tests. Select the On option when directed by Infoblox Technical Support

  2. Click OK.
  3. When the test is finished, "Processing Completed" appears above the log.
  4. Click TEXT to save the log.
  5. Send the log to Infoblox Technical Support.