Modifying Approval Workflows

You can modify information in an approval workflow, except for the submitter group. To modify approval workflow configuration:

1. From the Administration tab, select the Workflow tab -> Approval Workflows tab.

2. Select an approval workflow and click the Edit icon.

3. Grid Manager provides the following tabs from which you can modify information:

   • General tab: You can modify the approver group and decide whether the ticket number, submitter comment, and approver comment are required, but you cannot change the submitter group. 

   • Approval Notifications tab: You can modify when and to whom email notifications are sent. 

   • Extensible Attributes tab: You can add or modify values of extensible attributes. For information, see About Extensible Attributes.

4. Save the configuration.