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Installing Custom Issue Help Files

The installhelpfiles command performs a series of checks to ensure that the issue help directory names are properly formatted, that all link translation files are properly formatted, and that there is an entry for each issue help file in the corresponding link translation file.

  1. Copy the issue help files into the proper directories in the NetMRI administrative shell account. The administrative account can be accessed using any SSH-based client application, such as WinSSH, WinSCP, PuTTY, etc.

  2. Run the installhelpfiles command in the administrative shell account. This verifies the correctness of the files, installs them in the NetMRI runtime environment, and restarts the NetMRI server.

After successful installation and server restart, hyperlinks to the help files automatically appear in all corresponding issue details displays, and the help files are displayed when a user clicks those hyperlinks.