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Infoblox Platform Notifications

Owned by Shirly Tsang
Last updated: Sept 06, 2024 by Gary Leicht
3 min read

Infoblox Platform is designed to keep you informed about critical events through notifications. Located at the top right corner of Infoblox Portal, the notification icon (next to the global search icon) indicates the total number of notifications received within the past three days. If the count exceeds 99 notifications, it will be shown as 99+. By clicking on the notification icon, you can access the most recent notifications. You also have the option to view personal notifications and configure notification settings by clicking on the ellipsis icon.

Viewing Notifications

  1. From Infoblox Portal, click the notification icon on the top right corner (next to the global search icon).

  2. Infoblox Portal displays the 30 latest notifications in the Notifications panel.

Viewing Personal Notifications

To view personal notifications generated for your user account:

  1. From Infoblox Portal, click the notification icon on the top right corner (next to the global search icon).

  2. In the Notifications panel, click the ellipsis icon > View All/Settings from the menu.

  3. The Notifications panel displays personal notifications for alerts and events you have chosen to be delivered, such as CPU usage exceeds threshold for hosts or Service API key is about to expire.

For information on how to choose notifications you want to receive, see Configuring Notification Subscriptions. Infoblox administrators can configure global notification settings for all users and user groups. For information on how to configure global or admin delivery settings, see Configuring Notification Delivery.

For information about how to configure notification settings, see Configuring Notification Settings.

Note the following about your notifications:

  • Notifications and alerts are archived after they have been in the DISMISSED state for at least 12 hours. Alerts become DISMISSED when you click Clear List in the New Notifications panel (after clicking the bell icon). The DISMISSED alerts will become visible again when the user clicks View all notifications until such time they are archived. When notifications and alerts are archived, they will no longer be visible or accessible.

  • Each notification has a prefix icon that indicates the severity of the event. You can hover you mouse over the icon to view the severity level.

  • You can opt-out of specific notifications by updating their User Preferences and selecting the notifications you want to receive. Individual settings do not affect the global or admin settings for other users.

The following are notification types the Infoblox Platform generates:

  • Account notifications: These are notifications generated from admin account activities, such as identity services, or password reset. Please realize that license expiration notifications are received only through the Infoblox Portal and not through the email service.

  • Service notifications: These are notifications generated from applications that contain threshold configurations, such as memory usage or CPU usage for hosts.

Depending on your permissions, you may perform notification related settings when you navigate to the following tabs:

Delivery Settings tab: Configure the delivery mechanisms for personal notifications. Administrators can configure notifications to be delivered through emails and/or in-app banners. You can override the default delivery methods and set up thresholds for certain service notifications. Infoblox implements deduplication for notifications to prevent notification floods, which identifies identical notifications and sets a grace period to stop duplicate notifications before sending them again.

Service Integrations tab: Integrate other services to receive notifications. You can configure other services, such as PagerDuty or custom webhook, for your notifications. For more information about service integrations, see Configuring Service Integrations.

You can also do the following in this tab:

  • Filter notifications by Severity (Low, Medium, or High).

  • Click Show and select a time frame from the drop-down menu to display specific notifications during the time duration. The Infoblox Portal displays all notification by default.

  • Select the notifications you want to delete or click Select All to select all notifications, and then click Delete to remove the notifications.

  • Click the refresh icon to refresh the Notifications page.

  • Enter a value in the Search text box to search for notifications that contain the key word in the text box.

For more information, see the following topics: